Geez, given all of the happy people out there, I actually feel bad about giving a low grade, but in the interest of an honest review I am gonna be, well, honest.
I do not like this place- I have been a million times (to a few of them), I have family who just love it- but I just cringe every time I hear I will have to go.
First off, I totally get why this place is so popular, it's cheap, the food is not totally toxic and it has this comfy, old timey feel... I hear.
That being said, I just feel like all of the food is totally cheap, not in the yay a deal way, but rather, everything tastes like cheap, low quality ingredients. I went out on a limb today and ordered the veggie skillet- semi healthy I am thinking, man was I wrong! The veggies weren't fresh at all and they were damn, damn greasy. The eggs were eggs, and then it looked like someone threw a bunch of cold grated cheddar on top... eww.
On to the service- I will say that I have had a (really) few good service experiences here, but they are pretty few and far between. For some reason, I always see people walking around with the coffee, but they do that whole avoid eye contact thing and I sit around without any coffee. The servers always seem like you are the table that is gonna push them over the edge because they are hanging on by a string.
For some reason, it just never feels like a nice experience, so I will continue subtly sending my message to family by making faces anytime I hear this place on the table for the meeting spot to eat.