Norm, the owner, showed up at my house about two days after my phone call to their office. I had an overgrown mesquite tree that was misshapen and it needed some serious work. I love my mesquite trees and am very particular about them. Norm quoted me a fair price, lower than two other tree pruners in my area. Edgar, Victor and the rest of the work crew listened to what I wanted and let me supervise their work. Thanks guys, my trees look wonderful! You are my new go to tree pruners.