Very disappointing and I didn't even eat there. My very first job was a hostess for a CPK and the people I talked to did an awful job. Once I made my selection on the prompt a girl picks up the phone and says, "hello"....hello? I'm not calling your personal phone! How about your name and where I'm calling? Duh! Then she couldn't tell me anything about delivery, said she should though and then transferred me to the guy who would. He was equally underwhelming. I asked if they delivered and he said yes but his delivery guy is out. That was it. So I inquired further...out delivering or out for the night and then he says out for the night. Jesus what is wrong with the youth nowadays. Most seem to have no work ethic and seriously lack common sense and customer service.
UPDATE: Within a business day the store manager reached out to me and apologized for my experience. He said they are currently undergoing a service training company wide. While I applaud them for this corporate wide effort this is definitely something they could do internally. Again, when I worked at a CPK we never had these issues.