My family uses Tempe St. Luke's because it is very close to home but we will drive to Phoenix St. Luke's if we have to after how we were treated! My wife was having chest pains so we went to have her get checked out. We had our 7 & 5 year olds with us and we filled out paperwork and waited for a while (about 20 mins or so) before she went in to see the nurse taking vitals. I was sitting in the waiting room with one of our daughters that was a sleep so I was slower getting up to go with my wife. When i knocked on the door to go back there was no answer so I spoke to a admitting person to see if she could let me back with my wife and she said no because I had my daughter. I told her I have had her back there before when we have been there in the past but she still said no. I said ok and sat back down when my wife came out with our other daughter for me to watch and she went back and after a while had passed she didn't come back out like what we have experienced in the past.
I knew because my wife was there because of chest pains that she would be admitted and then transfered by ambulance to Phoenix St. Luke's so I was ready for that. My wife then asked the nurse if we could come back to her bed to say goodbye and for us to workout details while she was in the hospital and the head nurse (the one who took the vitals) said that we couldn't be brought back because we had 18 people waiting with us and that was too many! We didn't have 18 people with us, we had myself and 2 little girls. Now there was a lot of people in the waiting area and many were latin (Mexican) and she made it sound very racist against people with families in the ER.
My wife spoke to her (head nurse) and told her we are a family of 4 and that's it and to say what she said was offensive on all levels and if that's the way we were going to be treated then we can go to another hospital! There was no apology from anyone on staff and if this is how the medical staff at Tempe St. Luke's is treating people we will not be back for any medical services at all.
So don't go there unless you like being insulted during a medical emergency or you have someone in need of care because surely won't get any care or compassion here and that's no lie!!!