It pains me to write this review as this was my hidden gem location for a great cheap pedicure for many years. However, I went this past weekend to get my eyebrows waxed and I can honestly say, it was the worst experience I've ever had with an eyebrow wax.
First, I had to wait for a good 15 minutes even though there was a man just sitting in a massage chair (employee, not client). Then when the woman finally took me back she seemed rushed and nervous. When she was done waxing she SCRUBBED my face/eyebrow area with the cotton ball, but apologized. Then she nipped my skin with the tweezers, twice, but again apologized. I was starting to lose my patience at this point because that really hurt. I quickly glanced at my face in the little mirror in the room and walked out.
The price for waxing was on $6.00, and it use to be $10, so I should have been suspect from that alone. As I was paying the bill I saw the woman that had just done them talking to another employee and she pointed right at me. I can only assume shew as telling her she'd just really messed up on that girl.
When I got out to my car and truly inspected my brows I saw that there was wax all over my right eyebrow and that was why she had been scrubbing so feverishly!!! What a mess. Thank goodness for Vaseline to get the wax off without loosing half my eyebrow. I still have a scab on my other eye from where she nipped me with the tweezers-twice. To say I was angry is an understatement. No wonder the price has gone down. The gal is not good at what she does. The fact that she didn't even try to correct her mistakes is ridiculous.
This place use to be a fantastic place to go-a hidden gem of affordable service. However, I am sad to say it is that no more. I got a pedicure there not too long ago and the paint started chipping within 3 days. Typically it lasts for at least a week or two. Sufficed to say, I will not be returning to Luxury Nails.