Absolutely everyone in this office goes up and beyond in their hospitality in ensuring you are as comfortable as can be regardless if you are a patient or the person who is there with the patient. Procedure went completely well my boyfriend was the patient tonight (yes they are open till midnight) he went in terrified of dentists and after we left he could not stop talking so positively about hi-tech dental and the staff. he says he will definitely recommend this place to anyone and everyone he knows and that hi-tech will be the only place he will ever go from now on