This Safeway is less than 1 mile from my house and I refuse to go here anymore due to the poor customer service my husband and I received. We used coupons in combination with some sales for great deals, but did not receive the advertised price on our receipt. We went to customer service to have everything adjusted to the correct amount, but they refused to honor the advertised price marked on the shelf.
We asked to speak to a manager and then the manager shouted at my husband that since we already got a good deal with coupons we didn't need the sale price. Safeway's coupon policy states that store sales/coupons may be combined with manufacturers coupons. After arguing with my husband he finally refunded our money when another customer came with the same issues and we showed him the store's policy we printed from the internet.
Even if a customer misunderstands a promotions(which we had not), it is never acceptable to get into a shouting match with a customer, especially if you are the manager. Couponers beware!