They are one of the few legit places in the area to get a facial, so I really wish I loved it more.
I came here a couple of months back (So I am really hoping it has changed) and got a facial.
I got the first time client price, which seemed like a good price when I signed up for it... but after receiving the facial I felt ripped off.... I've had more thorough facials at beauty schools.
The girl who did my facial was very pleasant, just a little absent minded, and maybe new to the industry? She left the room twice after my facial was supposed to start because she forgot things.. hey it happens... But what really irked me about the whole things is that there was no hand/arm/shoulder/scalp/leg nothing massage while the mask was doing its thing. Not every place you get a facial does ALL of those massages while the mask is on, but it is pretty much standard and expected to get a scalp massage and an arm/hand massage during this time. Instead the girl took the time to clean up the room while I was laying there. I appreciate cleanliness, but not when it is achieved by loudly cleaning the room while I am trying to relax.
Speaking of trying to relax...The girl would not stop talking!!! And I don't mean she was explaining what she was applying or the benefits it should have, no I mean she was just chit chatting. She was trying to talk to me like we were best friends. I kept giving her short answers hoping she would get the hint, but she didn't. At one point she said "Oh I forget you are here to relax, I'll be quiet now".....3 minutes pass and she is back at it... I suppose I should of spoken up and said something, but didn't want to hurt her feelings... sigh.
The facial was quick, too quick actually, it didn't quit fill the hour long slot that was promised. Especially when 10 minutes was spent going back out in the hall to get things she forgot. She did the usual product recommendation afterwards, but wasn't too pushy. I got a couple of samples, which was cool.
The front desk staff was also very friendly, and the decor was nice, especially for being in a strip mall.
I can honestly say though that I will not be back unless I see some more reviews on their facials because their full price would leave me cringing in pain if I received the same facial I did at the intro price.