Okay, I saw the other reviews before I went to the store, and although I was like "yikes, that's a lot of people who've had really bad experiences there," I also was like "well, it is a retail store and it's not like you really have to interact that much with the employees." BOY WAS I WRONG. These people go out of their way to be rude!!! I have never had such bad customer service anywhere before. My boyfriend and I were both waiting in line for the dressing room, all of the rooms have curtains and were closed, and we couldn't tell if the rooms were full or the curtain was just shut since there was no one there helping customers. We were there for a good ten minutes, and then right as we were walking into the room and shut the curtain, an employee walks up, OPENS OUR CURTAIN, and snaps at him to get out of the dressing room because he's a man. First of all, he had clothes to try on, had been waiting, and there was no one to be found when we were in line. Second of all, we always go shopping together and have NEVER been told anywhere we have gone that we cannot go into the dressing room together. Third of all, if that is your policy, tell us NICELY, before we get in the room, don't take it upon yourself to open the curtain and tell him to leave. He ended up not trying any of his clothes on because of the experience. I started to try mine on, and then decided not to finish because of the way we were treated. I decided I would just buy anything I wanted online, and not from that store. So I walk out of the dressing room, there is a different girl standing out there who follows me after I'm a good five feet from the dressing and barks at me to "go back and get my clothes out of the room." THIS IS HER JOB. How dare you yell at a customer to do that?! People should, out of courtesy, and I ALWAYS do, but intentionally did not here because of how rude the other woman had been and because I was leaving as a result of that. I have never been so mad from a shopping experience. I looked up reviews about Zara across the board, and it seems that their entire company functions with really poor customer service. I regret all of the purchases I have ever made from there online, and needless to say, I will NEVER spend a dime there again.