Last weekend, I visited my hometown of Phoenix, and I was pleasantly surprised to see how many new boba places have popped up in Phoenix recently. However, the Boba Tea Company has lots of room for improvement before it joins the ranks of my go-to boba places in AZ.
For one, their menu is really complicated, which makes it difficult to understand what you're actually ordering. They have a really creative menu (drink names, size names) that is unique and exciting. But their listing of ingredients like "white" and "cream" and categories of Bottoms, Sidekicks, and Moomi, the whole process of ordering was very confusing and misleading.
In terms of their product, the boba has good consistency but the drinks were WAY too sweet for me. I tried the small Geisha (matcha with almond creamer substituting for half/half) my mom had the Honeysuckle, both were good but overwhelmingly sweet. The ratio of boba to tea to ice was also very uneven, which left me with watery tea and a ton of boba long after my tea was gone.
Boba Tea Co has potential to become a much better place due to their wide variety of options and creativity. That being said, I felt extremely rushed to order, but didn't even know what I was getting because of their complicated menu. The staff was not very helpful either, as they also seemed confused about the menu. I hope to see the changes that it makes in the future!