I have been a patient of Dr. Tolans for many years. It makes me sad that I am not giving them 5 stars, but I am so displeased with them. First of all I have been trying to get an appointment to see him for two days. I left multiple messages to get an appointment, yes, no one answers the phone at his office, you have to leave a message for Melody. Then when I finally reach her (she never called me back), she can't get me in for two weeks. This is after I went in a week and a half ago with pneumonia/bronchitis or whatever I had. They never even told me what was wrong with me. He loaded me up with medication and sent me on my way with no follow up appointment saying if I needed to come back to call. Well......now I can't get an appointment.
I am changing doctors. I wish I could tell you that Dr. Tolan cares, since I have been a patient for a long time. He doesn't. Like most doctors in Las Vegas. I am a number, a paycheck that they receive. So now I have to scramble to find someone to see me because I have already missed so much work. This should have been a follow up appointment to see that I was actually okay after they saw me a week and a half ago. I was so sick when they saw me last time, my husband thought he would put me in the hospital. NOPE.
I guess I wanted to be treated like I mattered by a staff and physician I thought I had a patient/doctor relationship with.