I went to Volume Salon after months of dragging my feet to find a new stylist. I made an appointment with co-owner Maria. The receptionist, Amber, was very polite on the phone and promptly greeted me when I came in. She offered me a drink and made sure I was comfortable. Maria came to get me from the waiting area right on time and did a consultation about what I want and what would be good for my hair. I was slightly disappointed that she didn't recommend anything new and fun, she just said she liked my current haircut and would stick with that. The shampoo was fantastic and the haircut went well. Once again, it was nothing exciting; it was what I came in with, just a little shorter.
The best part of this salon is the thought that was put into the customer experience. Drinks are offered to you throughout your appointment, the place is spotless, and a couple days later, Amber called to make sure I still liked my haircut. My favorite part was at the end when Maria gave me a sheet listing all the products she used on my hair plus I got a free sample of some of the product! Overall, I had a pretty good experience and I'll probably be returning soon.