Over-priced? Maybe. But worth it.
Firstly, this address seems to be the uptown location, I go to the one in Ballantyne but was too lazy to start a new review. I have been going here for a several years. In roughly 5 years I have gotten one bad haircut. I scheduled last minute, my regular person was unavailable and I never booked that person again. Other than that the experiences have all been exemplary. It's not for everyone, but like a lot of guys, I don't do anything indulgent for myself, that stuff is reserved for my wife. That is what this place is, indulgent. You are typically greeted by very professional and very attractive hosts. You are provided with a beer and then pampered a little bit. You get a haircut that I have not been able to match in my 6 years here in Charlotte, you get a hand massage and best of all you get a straight-razor shave to the back of your neck, shampoo and hot towel wrap for the face. It is just... relaxing. But if that's not your scene, then that's cool. Just don't go there, now knowing what you are paying for and then complain to me that it is over-priced. Expensive? Yes, but once a month or so I can afford to indulge myself in a little something. This is it for me.