I purchased 2 pre-owned Yamaha FJR 's for over $23,000.00 both in 2013. I took one in for a clutch issue, first they had it for a week, told me they took the clutch apart a couldn't find anything, that I should authorize additional teardown. Then I talk to service manager who personally handles it for the next 10 days, This is where I find out the clutch was never disassembled and they could never make the time to check it out. After almost 3weeks I finally pulled it out. Utter frustration. I should have heeded the reviews here but I wanted to give them a chance. My bad.