My review is based solely on the hotel room, service, and pools. I did not get a spa treatment. Keep in mind that this is rated a 5-star hotel, people!
Lobby - smelled super super musty....but it is a historic hotel. Architecturally beautiful!!
The rooms - just ok, average...no better than a 3 star hotel. In fact, the bathroom had some chipped tiles. No in room coffee machine!! So, we skipped room service coffee because it was so expensive!
The pools - salt water heaven! Yay, no chlorine! We loved the Marilyn pool...soo pretty!
The service - just ok...pool side service was horrible!! Every stinkin' time, I had to physically walk up to the bar area and order!! Geez...definately NOT 5-star.
But I do miss my Biltmore Cobb salad - yum!
So, for me, it was definitely not 5-star quality....didn't even get free bottled water upon arrival and it was a freakin' 115 degrees! (got free water at the Hilton Flagstaff). Hey...isn't Waldorf and Hilton the same chain??? YES!