I'm giving this PO location 2 stars, because of their horrible Post Office box delivery and back of house service. It would be the minimum 1-Star, but the front staff has always been kind and helpful to me. Post Office Box delivery is a whole other story.
More often than not, there is an issue of receiving things that I am expecting. I wonder how much of the mail I WAN'T expecting actually arrives.
Once, there was so much mail in my box, some fell out the back as I was pulling out my mail. I came back expecting it to be in my box, but it wasn't. So I called. The woman I spoke to said that if that had happened, they'd have put the mail back in. I told her I watched it fall, and it is indeed NOT in my mailbox. No matter how many times I described what I saw and experienced with my own eyes, she refused to accept that I was possibly telling the truth. It's amazing the death grip she had on refusing accountability, or even apologizing. Hey, everyone makes mistakes. I'm 100% sure that the USPS does NOT have 100% quality control. A few times a year I get notices from creditors they the bill they sent was returned to them...
So, if you don't have options for a PO Box, set your expectations low and you should be fine. Most frequently lost correspondence are checks; the kind you can tell is a check by looking through the envelope window. Not only do I need to have a 2nd check more often than not, but I have received other people's checks as well.
Best of luck to you