My appointment started on time, Angelica was very professional. She helped me decide which type of application I wanted and even showed me photos to help me get an better idea of each one. I wanted natural lashes, and told her I didn't want them long. They are much longer then I wanted and definitely sparse... not a huge fan of my overall look. I think Mallyna lash &brow lounge is a good place to go for beginners... but I'm not sure i would go back. The lounge was clean and the environment was comfortable.