Bike barn has always treated me really well and today was no exception. The customer service is by far the best attribute of this pace. Yes, they have the best quality bikes in the area, but they also have the best people to help you out.
I've lived in Arcadia for a little over six years and I've been shopping here for about five. My first purchase was an Electra beach cruiser and it's still running perfectly. I think that has a lot to do with being able to bring any bike you get from them back, and have them tune it up for free. Its the most basic bike you can get there but if anything wobbles or has issues, they'll fix it.
After five years, I wanted to add some fairings to change the look a bit so I bought the Electra Fairings and put them on. After a month I realized I didn't like them anymore and wanted to go back to the basics. After taking them off I figured I'd only get $25-30 bucks for them on Craigslist so I decided to just bring them back so they could use the parts if need be. When I got there, 20 min ago btw, they returned them without pack-edging and gave me a full refund.
I'm astonished at the great customer service I just had and will definitely be buying anything bike related from them next time. Thank you for making Arcadia better.