I stay here about once a month for a few days for work. The location is great since it's connected to the subway line and work is just a few blocks down the road. That's kind of all I've got for positives.
I'm not really sure what the deal is with the smell in the lobby, but it's very distinct and it's there every time I check in. I can't tell if it's from the Trio restaurant, and I honestly don't know if I like it or not. I'll give a prize to anyone who can name that smell.
Something to note for US travelers. They don't do a top sheet unless you ask. If you care enough, I think they leave one in the closet for you to do it yourself.
Anyway I find the staff nice enough and the rooms to be older but clean. One really inexplicable check-in incident:
I came in late on a Monday night and realized that my stupid-ass had booked for Tuesday - Thursday instead of Monday - Wednesday. I figured, how busy could this place be? As it turns out, busy.
The front desk clerk claimed that they were sold out. I mean this was all totally my bad so I asked him what my options were. He then "looked again" and said he could find a room for me but he'd have to go and clean it himself. Okay, appreciate that. But also, terribly confusing. It's 9pm on a Monday night and you are "sold out"... but apparently not really?
Also, there's a room at 9pm that's still dirty for some reason even though you're sold out? Isn't check-out, even late check-out by 4pm? Are the maids done before then? Mysterious. Regardless, I was happy not to have to sleep on the floor of my office building to cover up my lack of attention to detail.