11 dollars and change for a little hamburger, little fry and drink. Seriously. Yes, the cajun fries can be shared between probably at least three people. Yes, the little hamburger isn't all that little and has a lot of free toppings. Yes, the drink is the fun Coke freestyle machine and you can drink as much as you want. Yes, there are free peanuts for some reason. But I just get very very annoyed at that price point. Even a hot dog with no sides is 4 dollars. So the only way it really makes sense to eat here, a fast food restaurant with great fries and reasonable burgers, is to bring two friends, split the fry, get a little burger, and eat 5 dollars worth of peanuts. I dunno, maybe I am not in the majority for what I expect a fast food burger to cost.
If you want to spend a lot on a burger, and feel like you are getting some kind of value, go to Smash burger or ANY local burger place. In Charlotte, there's Kickstand, Bang Bang, etc. Or go to JJ's Redhots for a killer hot dog.
Service has always been reasonably quick and friendly here, no problems with that.