I'm really sad that they chose this location for their phoenix location. I absolutely love their sandwiches. BUT this location falls short on a lot of things.
The location sucks.
The people that make the sandwiches, 2 out the 3 times, haven't made them correctly (like the tempe location). They are skimpier on the ingredients. When I'm getting a veggie sandwich, please don't skimp me on the veggies in the sandwich. I don't want to just eat bread and cheese.
There is this woman that works at the counter and she is such a CRAB. 0 customer service skills. On my last visit there, she was telling off the guy in front of me. He was a paying customer, but had a bit of change for the payment of his sandwich. She was giving him crap, mocking, taunting him. then she said "I'm not your bank". Since when are quarters not legitimate payment. Crazy. She was also rude to me. Prior to that experience, she was also rude.
Also, it's not a cozy environment. I don't understand how anyone would want to eat their sandwiches standing up. They don't have chairs.