I went to Dr. Wilken after several unremarkable visits to optometrists to keep my contact lense prescription current. I went to Dr. Wilken since their office is close to work. She is very friendly and personable and was very clear in explaining the results of my exam. I was not happy with the brand of contacts my previous optometrist had prescribed (he had prescribed a special brand for people with astigmatism- of which I have very slight case-that I found to be very uncomfortable)
Dr. Wilken told me that I did not need special contact lenses and prescribed a brand that was a lot more comfortable. I would recommend her to anyone as she really takes the time to give her patients the care that they need.
The entire office staff are friendly and helpful as well with the exception of the receptionist. She is polite enough but definitely takes heself too seriously. There was a slight misunderstanding about a follow up appointment I had. When I showed up for the appointment and checked in with her she could not find me in their books. She asked me somewhat abrasively "Who made this appointment for you?" She warmed up a little when I showed her the appointment card that SHE had written me the week before.
I don't expect a band playing or a spray of confetti when I walk in the door, maybe just a smile and a little warmth. Other than that though, your eyes and your optical needs will be well looked after here.