Front desk is unprofessional. The black lady knows nothing, even if you ask her what's in front of her when you call from your room. They left the ice machine broken for two days, then finally fixed it, but left the not working sign on the ice machine. It's Vegas, and it's easy to get hydrated. When I walk barefoot in my room, the soles of my feet look as if i've been jogging in dirt. Nasty rooms, unprofessional front desk (that lady I mentioned earlier), and a nonchalant attitude towards people who spend money here. Appreciate that you have customers coming to this shit hole with the shitty employee that knows nothing at all...whatsoever.