Tonight was my first facial with Mary and I was throughly impressed. She is very personable and knowledgeable. She took her time with me, answering my questions and made recommendations that could be found outside of her salon as well as the private label items at her salon (allowing me to be well informed without being forced to purchase only at that salon). My skin is visibly softer and clearer (I had a lot of whiteheads and a few blackheads) after the 1st treatment. I even had the chance to get a lip and chin wax. She uses a hard wax which didn't leave as much redness as I've had with other waxes. I'm already budgeting for another facial next month and would highly recommend her to others. I can't wait to return for facial with her.