Having a neighborhood rental car location was very helpful and I was able to utilize this location several times. I never had any issues here while I was going through the nightmare of overhauling my old camry.
Of course, that isn't to say that car renting is fun. Everybody who has ever rented a car knows this process is ridiculously more complicated than it needs to be and everything you say or do will result in you paying more. So here's a couple tips while I'm at it: 1. don't ever choose the fuel purchase option (FPO), just fill the tank up before you get back, 2. check your own insurance coverage before you buy their coverage, it's usually redundant. There's a crapload of loopholes they get you on, but those are the basic ones.
That being said, the people I dealt with here are nice and reasonable and I never had the feeling that they were trying to pull a fast one on me unlike at the airport. Don't rent a car at the airport. Also, if you're waiting for a car across the street at the Enterprise next to the dealers and your dealer isn't paying for it, stop. Chances are, this location has no wait and will at least have rates that are comparable to the Enterprise.