I received poor service and my food was awful. I go to Denny's all the time. I'm a server myself. But from the minute we walked in I didn't have high expectations. The host didn't acknowledge us until a lady came in. She asked for how many and I said for two. We were standing there for 3 minutes. She was referring to the lady that had just walked in but she replied "oh you were here first" and finally sat us. Our server didn't come around for a while. It was the afternoon and it began to slow down. When our food came out it was all wrong. We also had to ask for butter, syrup, straws and silverware. He didn't come back to check on us. Our food got cold. My friend changed her order through another server. I didn't want to complain until I realized my pancakes were raw in the middle and my toast was burned. I asked for new toast but I didn't get it for another 20 minutes. The manager then gave us 15% off because we still payed for our food. All this could have been avoided and I would not likely come back. The other servers were nice and I could overhear them tend to their tables and were very attentive. I just hope next time I go anywhere I receive the same service as anyone else.