I took my car in for an oil change, their banner advertisement said $39.99. When I pulled up I told the very friendly guy I wanted an oil change and I pointed at the banner. He offered and told me about their different car wash options, I picked one and I walked inside to pay for it. I was then told my car needs transmission fluid flush, coolant flush, New air and fuel filter and it would be over $300. I explained I'm a single mom on a very tight budget and all I do was the oil change. I went to pay and the girl at the register said to wait and pay after the car is done so I did. What a surprise I got when I went to pay, my total was $78.57. I was charged $54.99 for the oil change. I asked why if the banner says $39.99 and I was told my car has high mileage so I got the high mileage service. That's not what I asked for. I asked for a manager he said, "I am a manager, I don't know what you want me to do, I even gave you a free car wash" and he walked away. NO, he didn't give me a free car wash because I paid $20 for it and I wasn't asking him to give me anything for free. Bottom line is I was charged for something I didn't ask for. The "manager" was not professional and I will not be going back.