Run! Don't walk. Ordered a custom $8500 door installed 6/2014. We moved in Nov 2014. Looks HORRIBLE already. HUGE rust spot, all screws rusted, discolored top to bottom. Not near a pool, sprinklers, any water whatsoever. Under a beautiful extended overhang with rock landscaping on both sides. Was told I can re-powdercoat at my expense! My landscapers do NOT wash the front door. But we travel and apparently don't towel off the front door after rainstorms. !!!???? WHO DOES THAT? This was supposed to be an investment in a beautiful, low-maintenance door. If our sons hosed off the door and didn't towel it off, it maybe happened twice. In 3 years. Final straw was no desire to even patch the ugly thing or make this right. I had been way too complacent about our past grievances. Latch broke over a year ago so we can only open one half, too bad, out of warranty. Ordered an 8/0 door (standard construction terms) got an 8 foot finished size door so it is shorter than every other door in my home and we had to reframe the entry or wait 6-8 weeks and dispute the order since CAD drawings said 8' exterior size in microprint (eager to move in we moved on in good faith that we still had a quality product).
Bottom line: They'll tell you what you want to hear. There is NO WARRANTY. These are HIGH MAINTENANCE. Feel free to contact me to see my ugly door. Pegasus Airpark neighborhhood. I have my original receipt. This door belongs in a dumpster. MONEY WASTED!!!! I should've hired Sherwood, or one of the other door companies. This review will probably be pulled by them, but I figure I will put in $8500 worth of my time into preventing other people from experiencing this devastation. BUYER BEWARE.