Member #S8DF3YN. Silver Member since 2012. 4 Years. Never had a problem renting a good car. I Travel between Colorado and North Carolina due to work. The wife lives her in NC. I live here in NC about 6 months out of the year. The rest, I am working in Colorado. For this reason I keep a car in Colorado and maintain a Colorado Drivers License. The wife has the car here and maintains an NC Drivers license.
I have been renting from Enterprise for 4 years, Specifically at 1421 Highway 29 North Concord, NC 28025.
I walk in, I give my member #, My reservation, My DL, My CC - done. We walk around the care and I am out in 10 minutes.
Until Today.
Today, I can't rent a car because I have out out of state license. Ummmm, Ive had an out of state license for the past 4 years!
So I have to bring the wife in to rent the car.
Now, even though her license has our address - they need a bill with our address on it.
They need to call our insurance company and verify.
They need 2 emergency numbers.
Bank card not good enough, they need a major CC.
40 MINUTES LATER we finally have a car.
MAYBE if this was my first time renting. Maybe. But I am a members plus card holder who has been renting here for 4 YEARS
This will be my last business trip to Enterprise. I will be finding a new rental company to give my money to.
I own my own business and I will not do business with company who treat their members like criminals.
Goodbye Enterprise