Room: clean and neat. Housekeeping kept the room nicely made-up.
However, this hotel should really consider abandoning the "sleep number" beds, which are nothing more than inflatable mattresses with a remote-controlled pump. The switches for one side of the king-size bed did not work, and after asking they be looked at, still didn't work very well (I'd been to this hotel once before in the past year and had the same problem). I'd much rather have had a decent hotel-quality pillow-top mattress instead. Some may not find these beds terribly comfortable no matter what "number" they're set to.
Next, if there aren't enough guests in the hotel, the small restaurant (actually just the breakfast room) is closed for dinner and there's no room service. It seems this will be rectified in November 2013 when a larger restaurant is added to the hotel. The breakfast (buffet only, steam-tray eggs, bacon and sausage, waffle machine, much like what Hyatt Place serves), unless the cost is included in your room, is best avoided. Might be best to head to another hotel in the area for this meal.
The "state of the art fitness center" on the second floor is a small room with not much more than a universal gym, 2 treadmills, 2 ellipticals and a recumbant bike.
Desk staff very friendly and helpful.
I enjoyed the fact that the windows in the room opened, at least a small amount, and, despite being across the street from Progressive Field on the evening of a big game, there didn't seem to be much noise (ok, the Indians lost... that might have accounted for part of it).
For what we paid, this property was exactly what we expected. It was a business trip... if you can afford a bit more per night, spend it. It'll be worth it.