Went there today for a nice lunch with a girlfriend, the first hostess that greeted us took another table in and mentioned with a smile that she would be right back, the second hostess who came up to help was visibly annoyed that we had requested the patio on a warm sunny Saturday afternoon, we waited about 10-15 minutes and were taken out to a lovely table.
Our waitress was quiet but pleasant and brought out our drinks quickly. The only comment that I had was that the stem of my sangria glass was quite sticky, before I had even touched it. She took our order and within no time we were taking our first bites of their potato skins. It wasn't until my friend noticed that there was bacon on them when we had requested otherwise that there was a problem. As two vegetarians you can imagine our dismay, but the waitress and the manager both apologized for the mistake and took away the offending food and brought us new potato skins immediately. The whole situation was handled very well and I commend the waitress for realizing so quickly that something was wrong, and the manager for helping as well. Our second course was the garden burger with a Caesar salad. The Caesar was covered in freshly grated Parmesan cheese, bonus points for that, and not too much-not too little dressing. The veggie burger itself however was to die for. Juicy, saucy, delicious, everything you want a burger to be. I find as a vegetarian, people make veggie burgers for the health conscious with a brown whole wheat bun and an assortment of vegetables that shouldn't belong anywhere near a burger. This burger was the wrap your mouth around and sink your teeth into burger I have been waiting for. PERFECT. my friend and I raved about this burger for 8 hours following our meal.
Some final notes, another manager stopped by while we were eating our veggie burgers to make sure those we done nicely and they took care of part of our bill for the mistake about the potato skins. Very nice gesture and one that will keep me coming back.
The only negatives about this whole experience was the seemingly unpleasant girl at the door, and a sticky sangria glass.
Will most definitely be returning, thank you cactus club for the amazing food and service.