My boyfriend and I came here to celebrate our anniversary. We chose sky 360 because we expected a fine dining experience. We arrived 10 minutes before our reservation and were abruptly told to go back up to the observation area and come back in 10 minutes. We were a little put off by that. I've arrived to reservations earlier than 10 minutes during busy times and was accommodated: that's what good customer service is. We went back up to the observation area and assumed they were very busy and couldn't take us 10 minutes early. When we came back down 10 minutes later the hostess was nowhere to be seen. Finally she came back and brought us to our table...the place was empty. I would say it was a 1/4 full, so it was confusing as to why we were told to go away for 10 minutes. Our waitress was incredibly mediocre, and barely came around to our table. We were hoping the food was going to be amazing seeing as the prices were so high. Unfortunately the food was also incredibly mediocre; if I am paying almost $40 for a pasta dish I expect it to blow my mind. It was a disappointing experience all around, and we could of had better food, atmosphere, and service at The Keg.