We've been taking our cats and dog to Dr. Mauro for more than 13 years now, and are very happy with the care she is giving them. When she opened her own practice on Rainbow, we followed her across town because we couldn't imagine having anyone else deal with our babies. We love the place, with its warm colors, spotless waiting area, and friendly and accommodating staff.
Dr. Mauro has always been very dedicated and caring, taking time to explain all our options, and recommending other vets/clinics for specialty procedures (we had a cat with asthma and another cat with a thyroid tumor).
When we adopted our latest cat, her fur was badly matted, and Dr. Mauro kept her there for the day and worked on her on and off, shaving off the fur a bit at a time so she wouldn't get too stressed out. And she wouldn't charge us for it!
On more than one occasion, when we couldn't pick up our pets before closing time, she took them to her own home, which is closer to us... you don't find that just everywhere!
We don't agree at all with an earlier review that Dr. Mauro's prices are out of line - quite the contrary. Often, we're expecting the bill to be higher than it is. When it was time to euthanize our beloved cat of 19 years, she wouldn't charge us for that service. And the special diet food our cat eats is significantly cheaper than at PetSmart.
In summary, we feel that Haven Animal Hospital and Dr. Mauro are outstanding, and we (and of course our pets) are extremely satisfied customers.