My daughter wanted to get chicken & waffles here for her birthday. We had a reservation (Saturday evening, seemed like a good idea). Waited about 10 minutes for our table, didn't think it was a big deal. Sever was nice, drink order arrived quickly, everything seems fine. Ordered dinner. Waited. And waited. And waited. After about 20 minutes, our server apologized, brought some mini corn muffins. About this time, I start really paying attention, and NOTHING is coming out of the kitchen, except for a couple of desserts. Another 15 minutes, we ask for the Manager. She says she'll check into it & heads to the kitchen. After 5 minutes, the family (ok, my parents, it is a family birthday dinner out) are in full revolt, and I do something I haven't done in a long time. We walk out.
I enjoy the food here, I really do. But this place's service issues are terminal. Get your chicken & waffle on somewhere else.
Of course, I worte this on the mobile platform a couple weeks ago, then saw the place was closed in the Plain Dealer today.