I used to love coming here and never had any issues until last night for Chance the Rapper. Now I do know the long line was due to his crew needing another sound check, which was fine. What was not fine was the rudeness of the staff, unwillingness to inform the people what was happening, and unwavering attitude the entire night. There was two nice staff that I recall, one dressed like a cowboy and another gentleman who went out of their way to explain and try to see if there was a different line for Vip (there wasn't). The waitresses(yes, more than one) in the Vip were absolutely atrocious and I honestly never want to go there again and the only thing that saved my night was his performance. I've attended so many shows here and I've never felt as awful as I do now about it there. Perhaps they should just stick to little emo bands since it's all they can handle.