Twice a month I meet with my Grief Group for dinner and conversation at different eateries throughout town (we're a group of new friends who are each grieving the loss of a loved one; we first got together at the Cornerstone of Hope the summer of 2015). This week, the group decided to meet at Quaker Steak & Lube. I was not only thoroughly impressed with the friendliness of the staff (including our personable waitress, Desiree), but also with the presentation and taste of the food. (I ordered the pretzels and the chicken quesadillas to share as appetizers, and beef tacos and a small order of wings (since everyone recommended the wings). What was most surprising and awesome, however, was how the restaurant handled a minor mistake with one of our party's order. She ordered her chicken regular grilled and, instead, they accidentally prepared it "blackened" - Desiree noticed this while the food was STILL in the kitchen. So, instead of serving it and having the guest send it back, she simply apologized to the member in our party, said it would be another 4 minutes to redo her order, and then offered her a FREE salad. On top of that, when the manager brought out my friend's order, he said it was ON THE HOUSE because of the mistake!!!! WOW!!! Phenomenal! Very customer-centric. Very proactive. Very impressive! Who does that???!!!! It's our new favorite meeting place!