I agree 100% with the other Yelper Amber W. This was the worst massage and facial I ever experienced. I'm really surprised Groupon is endorsing this establishment. I brought the same package and was looking forward to it on my day off. Very dissapointed. I had a feeling this was NOT going to be a good experience when I received 4 back to back calls the day of my massage that they had a cancellation and if I would like to come a little earlier feel free. I was annoyed especially when I was attending a meeting. I had plenty of facials and know for a fact that steam is involved to open up your pores. She did not use an ounce of steam. Just a whole lot of cold lotion and wiping. Please do not waste your money.