As my first massage experience, I was very happy with T1's staff and the quality of service. The room and massage tables were warm and the blankets were soft. The receptionist was friendly and informative; able to answer all my questions about insurance and covered services. The massage therapist asked me if there were any specific areas I wanted her to focus on, and she checked with me on the temperature of the stones during my hot stone massage. Already booked my next session.