Had a terrible experience a few days ago. Ordered from the drive through, had a woman take our order and give us our food, but the name on the receipt was Luis. Upon dropping the food off to our friend who was watching and feeding our kids with it, she immediately called us saying the food looks like it'll get us sick. I don't know if we can eat it. I wish we had pictures of the 2 year old looking fries and the pinker chicken. I called the store and asked to speak to a manager, who sounded like a young man, didn't give a name. Asked him what our options were to resolve the situation since I had the receipt but my friend had the food. I had sent her all the receipts and he asked if we wanted a refund or a new order. The kids were hungry so we opted for another order. He sounded like he was going to get it taken care of no problem. Upon getting to the store, my friend was told the chicken was not raw but was supposed to be gray and pink on the inside when it's dark meat. Maybe we have different opinions on how dark meat chicken should be cooked. He proceeded to tell my friend "I'll remake the chicken to make you feel better." Nice. That's why we wanted the chicken remade, to feel better. The second part of the comment was not needed. I think I'll stick to Popeyes not as pink chicken. I wish we took pictures of the meat closer to the bone on a thigh piece, which would show a more comparable difference. The pictures were from the second batch that we were over after dealing with the management.