This location suffers from the same problem you'll see in most Yorkdale stores: staff with bad attitudes and a serious attention deficit unless you're $pending big or shoplifting.
Learn the art of napping while standing as you wait an eternity for staff members to notice you standing a meter away.
Here is my personal recommendation for shopping in the cosmetics section: find the most expensive-looking pot of cream or bottle of perfume and slather a generous dallop on your hands. Guaranteed INSTANT customer service (aka get your filthy commoner hands off products that are too good for you).
If you want customer service in the other sections of the store, you might need to do some interpretive dance or something dramatic. Otherwise, enjoy that standing nap.
The cosmetics gift with purchase are better than what you'll find at The Bay or Sears; otherwise, I don't see the point of walking through the door.