So, I get that Vegas will have people coming no matter what, and the overall service quality isn't necessarily going to diminish that, but, come on. I stayed here last year and it was a delightful experience. Beautiful room, robe, friendly staff. This year, totally different.
At check-in, they told me the rooms had been renovated, so I was pretty stoked. The room, however, was smaller than I'd experienced previously, and dark. Plus, NO ROBE. Wtf.
I was pleased to see that they now had coffee in the room, and wasn't even mad that they charge $4 for a ridiculously tiny cup. But do you think I could get anyone to re-stock it? Three days, no re-stock. And they've been in cleaning, so it's not like they don't know.
Plus, I was really excited to take a bath the other night in the awesome tub, but when I pulled the plug, the tub drained into the shower, and pushed this disgusting black stuff out of the drain that smelled so gross. They sent someone up to fix it, and then a cleaning lady after him, but ew. Not what I want to deal with.
Overall, pretty disappointed with this stay, particularly because I'd been looking forward to it after having had such a nice stay last time. :-(