I try to not post negative reviews but I placed an order for this location to for pick up at 5pm. I arrived at 5:30pm to give them some time just in case they were busy. I walked in and was quickly greeting with a friendly hello, I gave my name to pick up the order but they couldn't find the cake. I gave them my number and the lady was helpful and tried to find my cake, then she told me it was not made but offered to make it right away but I had to wait about 10 minutes for the cake because they either forgot my order or just didn't make it. I appreciate the friendly service tho because if they weren't friendly I would have been upset about the situation. Please make sure check all your orders.