I live in California but Tempe is my hometown and I was home for break. I wanted to try balayage for the first time and did a lot of research. I found Michelle and I'm so glad I did! She is friendly and professional and took the time to listen and figure out exactly what I wanted. I have really dark hair, so she decided to go a little conservative this first time, which I appreciated. I walked out with some really natural looking highlights that made my hair look sun-kissed, which is just what I wanted. She is great and I hope to return to her soon. Plus, she gives the best scalp massages I've EVER had during my shampoo! I would highly recommend her to anyone, especially if you're just starting out with this coloring stuff.