Customer service was out of this world. The servers were appropriately attentive, full of charisma, charm and of course, very resourceful. I would consider going back just for the great service we had.
Unfortunately, I don't really see myself going back anytime soon. I don't think too highly of paying over $15 for under-cooked chewy meat AND pasta topped with an underwhelming bland tomato sauce (mine was Tortellone alla piemontese, his was the Fettucine de farro http://bit.ly/1JHFmfL). I suspected that the pasta wasn't housemade and the server confirmed it (and I appreciate such honesty which is why I added an extra star). By the rubbery and lumpy texture of the chicken I'm guessing some of the meat is cooked from a frozen state. After being so spoiled at Nino D'aversa & Panino Cappuccino, it was literally hard to digest this unauthentic & completely lackluster Italian pasta (I had to bag it "to go" along with the disappointing mish-mash of a soup which barely resembled the so-called minestrone I ordered). Sadly, the wine was no better and could not save the meal (I don't recommend the Italian Merlot off the limited wine list nor the California Cabernet Sauvignon which was the selected wine of the day).
To end on a plus, we enjoyed the desserts we shared - the lemon sorbet and chocolate tartuffe. Also, their thin crust pizzas and tiramisu dessert look very promising - perhaps I should have gone for that instead. Of course, the upscale and romantic decor, the intimate terrasse and the overall familial atmosphere made the dining experience a tiny bit more pleasurable. I just wish the food was on par.
I hope the family business and the three brothers in charge of management decide to bring back house-made pasta. They could at least consider doing it for dinner service on the weekend or by request....I just don't agree with the excuse that they're skimping out on food quality because they're "too busy".
FYI: Reservations not accepted. Went on a Sunday around 4:30pm. Wasn't busy at all - only about 3-4 tables in use at the time.