Sales:
I have been coming here since around the time Yelp got started. I bought my car band new in 2005. I felt so proud because I was able to walk in by myself and with my own financing walked out late that night with a car. I was expecting to get a used Lancer but negotiated my way towards a new one cheaper than the used one. I didn't get raped either by financing, I also had full intention to refinance with my local credit union the next week but they still gave a pretty good deal considering.
If you are looking for a Mitsubishi, I would recommend this place. Just be knowledgeable when you go in to buy a car and you'll be fine.
Service:
Since 2005 I have been bringing my car in for regular maintenance. They also have a body shop which I utilized when I hit some ice on highway 89A going to Flagstaff. The service guys are great and I still drive out of my way from Gilbert to Scottsdale because I never feel like they are trying to take advantage of me.
Every time I go they do a 27 point inspection and give me a nice print out of what needs to be done, and how important is it. I usually give that to my friend to have him fix a lot of the stuff and let these guys handle the big things.
They also have a courtesy shuttle with this interesting character that will take you to your office or bring you back to the dealer. Great guy to small talk with.
If you decide to wait, they have a seating area, and right now I'm plugged into the wall with my laptop using their wifi to post this review.