Deceptive $ charging, horrible carry out, and an even worse "manager" and staff.
Let me start by saying I've never, ever complained at a restaurant in my whole life, nor have I ever "asked to talk to a manager". I am so not that kind of person.
I order 2 ($11-12) meals for carryout and 2 sides of nacho cheese. Total is 30 bucks, leave a $5 tip. They give my bf 1 meal and 2 cheeses, so he goes back in to very nicely say hey guys I'm missing a meal. They tell him that we only ordered one meal and 2 cheeses and they tell him the rest of the cost beyond the 12 dollar meal is from the cheese and that it is $11 for the 2 small things of cheese. So he comes home and I go drive there and ask to get the second meal or have them explain why I paid 35 bucks for the one meal. I wasn't even being mean or anything.
They blatantly laugh about my pretty basic question of why I paid 35 dollars and go on saying the cheese is $11. I always get this as a side and I know this is total bs. Its seriously a little plastic cup of cheese lol. So I asked for a manager which I probably never wouldn't have done if the workers weren't acting like total jerks and I kind of felt like they were scamming people out of money on their cards or something fishy.
Then I met the manager and that cocky idiot was just as bad if not worse as the horrible employees. After them all treating me like complete crap and suddenly acting like they don't speak any english, I finally said okay you will lose a customer over this? He laughed and shrugged and told me he didn't care. It's people like this who run businesses in the ground.
Moral of my experiences:
-never ever order carryout
-check your receipt if you actually get one or pay with cash if you go there since the prices magically change and they will do nothing once your card has been swipe
-hope you have no issues since the staff don't care
As for the food it really could be better the meat has been questionable and freshness is hit or miss. And I guess don't get a side of nacho cheese unless you're a baller. Rant over