All of us arrived as planned, we had a reservation, we were not a surprise group. Throughout the progression of ordering to bringing food to the table for 17 people, it required an hour of our time. Half of us had our salads who ordered them as part of their meal. The others had to wait while someone found a place opened to buy more produce . Those salads were, in some cases, delivered to the customer after their main meal. The old lady waitress (owner??) blamed the younger waitress for the lack of efficiency in the kitchen(???) , she also mentioned something unkind about the kitchen helpers/cook.
The food was NOT as advertised. I had entered this eatery believing it was Spaghetti night; it was stated as such on their the Web site. But it was not.
Food on a scale of 1-10 was about a 4. Poor links between reality and Web site, as well as obvious poor planning and preparation on management's part, 2 people working the whole place, don't know how many in the kitchen were available. Nothing offered to stay the wait like a free appetizer or a reduced bill, either. Bread served as two pieces per meal, if your meal included bread. Why not just a basket? Butter was distributed at about 17 people, 17 pats.
I would NOT recommend this restaraunt for those reasons stated above. Nobody took responsibility or expressed kindness except for Ashley. She was most diligent and kind. I do believe 17 people learned where not to eat, last night, unless they bring a lawyer and a basket of pre-configured questions to help with preparation, inefficiency, and delivery of services. Sign a contract and hope for the best.
Come to think of it, McDonald's was across the street, we should have gone there, maybe. The 25$ for two of us may have been better spent.
Truly one of the poorest dining-out experiences I have had in several years. Expensive, clean, but poorly managed at the customers expense, literally.