I am not sure what to say about our recent visit to this restaurant except it was our 2nd and also our last visit unless they change their management here. We arrived at 6:30 pm and were seated promptly which was an indication they were not that busy. We were told after we ordered our drinks that they were out of their Sunday Turkey Special which seemed odd that they would be out of their "special" at 7:00 pm. Oh well things went downhill from there. After 50 mins waiting for our entre's, I went to ask the manager what was the problem. It took about 5 mins for him to show up and he could have cared less about my questions on the lengthy wait for our food; why they ran out of their feature by 7:00 pm and basically why I had an issue at all. The last thing the manager said after grilling him on the poor service was " we made need to ask you to leave". Considering we were one of maybe 20 people left there at this time I assume he wanted to go home himself. I went back to my table which had just had our food delivered and found the following: my wife's bison filet overbooked; my friend's bison filet overcooked; my meatloaf dry; mashed potatoes dry and tasteless, my squash casserole dry and tasteless as if they had been sitting under a heat lamp for 20 mins. After letting the waitress know how awful the late did was she offered a free dessert which I refused as patronizing and demeaning. I thought, that maybe the half assed manager might come to apologize for the terrible service but I guess he thought laying low was his responsibility. I have never had a manager of any business be so arrogant and uninterested in the crappy experience as Jordan was. This restaurant will not survive if Jordan is left as it's manager. He was an arrogant, uninterested, and could have cared less about our experience at this restaurant. Ted Turner would be ashamed that this restaurant has his name associated with it.
I travel extensively and eat out frequently and have rarely had such an awful experience at a restaurant that charges what Ted's Montana Grille at Waverely, Charlotte does. Will never go back.