I've had my hair cut by Anita and Jen, and I would say my experience has been positive with both of them. Anita gives great advice and styling tips while Jen seems to understand the texture of my thick, straight hair and gave me a hair cut that worked for my low maintenance lifestyle yet was flattering to my face. My friend has also got her hair cut by the Japanese stylist, she is also very attentive and takes a lot of time to make sure the style is right, and you'll never have to worry that you'll go to short because she will always double make sure that is what you want. The only grip I have is that their receptionist (or whoever picks up the phone) is abrasive and off putting - especially when you are calling them to tell them you will be late, she'll tell you that it will be difficult and that you shouldn't be late blah blah... other than that I would recommend the stylists at this salon.