I came in, chose my tint, and left in my car within an hour. It may help to research the brand/type of film that you want ahead of time. Explanations are on their website.
Be realistic about wait times and cost. The time of year and day can effect the wait time. The brand of window film and size of your vehicle WILL effect your price.
Overall, I am satisfied with the service. They were fast, there weren't any pockets of air or debris between the film and the glass, plus they wiped down the doors with Armor All when they finished. The guy at the front counter was friendly and informative and they have cold beverages, hot coffee, and a TV on for you while you wait.
I will recommend their service to friends and family. I will definitely drop off any vehicle that I purchase in the future.